1. DISCLAIMER
The terms and conditions for use of Olivares C.S website are detailed below and should be read carefully. We may vary these terms from time to time and therefore you should check them before you make a new purchase. Please note, any use of this website or purchase made through this website constitutes an agreement to abide by the terms and conditions detailed below which shall override any other terms and conditions. Any contracts or agreements formed between you and us by means of this website shall be governed and construed according to French law and any disputes or proceedings shall be subject to the exclusive jurisdiction of the French courts.
2. ORDERS
We have taken care in presenting the products on our website as accurately as possible. The images you see will depend on your monitor’s display and colour capabilities. Before you place an order, you should read the following: Delivery Information and Return Policy. This pages form part of these terms and conditions and contain important information about your order. Once you have completed the checkout process we will send you an order confirmation e-mail. This is not an order acceptance .Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the Products ordered unless we have notified you that we do not accept your order . Non-acceptance of an order may be result of one of the following: 1.The product you ordered being unavailable from stock 2.Our inability to obtain authorisation for your payment 3.The identification of a pricing or product description error
3. PAYMENTS
Methods of payment We only accept the following methods of payment:
• Visa
• MasterCard
• Paypal
• Bank transfer
• Cash (maximum €1000) Payment currency
The orders are charged in Euros or Dollars.
4. DELIVERIES
Unless otherwise indicated, the delivery time for standard delivery is 3 to 5 working days (Monday-Friday) after sending the email containing the order confirmation. However, these times may vary and are purely indicative. Chrono-Shop is committed to doing everything possible to process your orders as quickly as possible. During the payment process you will also be asked to indicate a preferential delivery method. Responsibility for Chrono-Shop Products is transferred to the Customer when the carrier delivers the package or when he delivers it to the recipient. In order to guarantee a high level of quality and fast delivery, we work in partnership with specialized delivery companies such as LA POSTE COLISSIMO, UPS or FEDEX.
5. RETURNS
Chrono-shop EIRL will provide a full refund or exchange should you receive a faulty item or be unsatisfied with an item received on the following conditions: If any items in your order prove to be faulty, please return the item to our shipping address that will be indicated in your delivery notes. Our promise to replace the item or refund your money does not apply to faults or damages caused by accident, neglect, or misuse. If you change you mind you may return any products to Chrono- Shop, unopened and in perfect condition, within 14 days of receipt of your delivery. Please contact Chrono-shop Service Team to notify that the product will be returned, reason of the return and indicate whether you would like to receive a refund (excluding your original delivery charge) or an exchange.
* Product returns are the responsibility of the customer. Please ensure that returned goods are packaged carefully, to avoid damage during transit.
* Customs fees and taxes for your returns are not refundable
* Except in relation to faulty or incorrectly supplied goods, where your statutory rights are unaffected, personalised goods made to a customer’s specifications may not be refunded.
6. LOST PACKAGES
Even through packages are sent via secure insured courier service on rare occasions we do experience losses whilst in transit. If this occur, please allow 10 days for the package to arrive from the date of dispatch.
7. CONFIDENTIALITY
The company J.Olivares CHRONO-SHOP keep confidential information of any kind whatsoever, which have been transmitted by the Customer or which he could have learned during the performance of the Services, including in respect of its business, its sales business, its customer base, our shopping, our estimates, invoices or other data related to billing Customer's or Customer's skill. The duty of confidentiality continues beyond the expiry date hereof, whatever its cause, for an unlimited time.
8. LIABILITY
We undertake to use our best endeavours to provide you with the best possible service quality consistent with the work done by all our employees. However, we cannot be held liable for any delay in delivering ordered articles, for any delay in delivery of these articles by post, our order delivery partner, or its international partners. Despite our vigilance and all the precautions taken by us in dealing with the partners with whom we work to enable you to benefit from the services offered by us to you, we do not guarantee the absence of any disturbance of the working of the Site and the parts thereof.
Consequently, we decline any liability for direct or indirect prejudice which may result from access to, or use of, the Site or some of its elements, just as we decline any liability which may result from the impossibility of accessing or using the Site, such as breakdowns or interruptions, network overloaded, distortion of messages, deliberate clogging of the electronic network by third parties, access breaking down or made impossible by network operators ensuing impossibility for us to process your order in due time.
Similarly, we decline all liability for all risks associated with the installation of software permitting consultation of the Site or for any damage resulting from errors in transmission, technical faults, overload or interruptions of communications. We have made all the necessary arrangements to ensure the security of your payments by credit card, however, we decline any liability for the use of this payment facility.
In particular, you recognize that we cannot be liable for loss caused to you as a result of transmission errors, impersonation, forgery, hacking or deciphering by unauthorized persons or authorities , in particular if your computer equipment, your Internet access or your credit card are not sufficiently secure to protect you against potential risks when you make online purchases.
Moreover, you have sole responsibility in respect of any order placed which fails to comply with the legislation of the country of delivery or is prohibited on its territory and, that being so, we cannot be held liable.
9. AMENDMENTS TO THESE TERMS
We reserve the right to make changes to these terms at any time. You, and any contract between us, will be subject to the version of these terms in force at the time you have placed any order on our website.
10. EVENTS BEYONG OUR REASONABLE CONTROL
We will not be held responsible for any delay or failure to perform or comply with our obligations under these Terms and Conditions if the delay or failure arises from any cause, which is beyond our reasonable control.
11. SEVERANCE
Each provision of these terms shall be construed separately and independently of each other. If any provision is deemed invalid, void or otherwise unenforceable, that provision shall be deemed severable from and not affect the enforceability of any of the other provisions of these terms.
12. GOVERNING LAW AND JURIDICTION
This Terms and Conditions are governed by French law and you irrevocably agree that the courts of France and Europe, shall have exclusive jurisdiction to resolve any controversy or claims of whatever nature arising out of or relating to the above.
13. ABOUT US
If you have any questions regarding these Terms and Conditions, you can contact us at: Olivares C.S/EIRL Contact e-mail: contact@chrono-shop.net Tel.+33661727964
Postal address : OLIVARES EIRL C.S, 78 avenue des champs Elysées, bureau 562, 75008 PARIS FRANCE